Greatest Tool for My Kitchen

I just got done cleaning up the kitchen this morning after cooking a full Monty breakfast.

I used my cast iron skillet, which cleaned up easily.  When I got to an old Teflon, non-stick skillet it had a tough backed on crust in spots…that’s when I reached for the kitchen drawer and pulled on this bright non-marring scraper…presto it was clean, and I didn’t scratch the Teflon.

Next, I moved onto the microwave….opps…that Lasagna I reheated last night seemed to have left some cheese on the deck…baked on cheese?  You got it.  The Pink Scrapper….

It can be found at:  http://tinyurl.com/c26o66

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Keep It Simple

With our technology capabilities and the need to cut costs (people?), it seems that many companies are sacrificing service.

On a daily basis I dial companies for a product and all too frequently I discover

– An automated phone answering service that puts sales last as a menu option.

– Receive a so called greeting telling me to leave a message and they’ll get back to me.

– Been told that they (customer service reps) are all in a meeting.

In all cases I “want to buy something”…and I can only think that “no wonder they are probably reporting sales are off.

It’s so simple….

• Allow a human being to answer the phone.
• Answer the phone within three rings…all of the time
• Everyone is in sales….so anyone can answer the phone and take a message or an order.
• Call people back promptly

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